Returns & Exchanges

At THORENS® Official Site, we want you to be completely satisfied with your purchase. If your item is not the perfect fit, you may return any unworn and unwashed garments within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging with all THORENS® tags attached to ensure they are protected during transit.

• 3.
  Ship Your Package

  Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.